Engineer 2, Broadcast Engineering

Core Responsibilities

• Provide technical support and maintenance for macOS and Linux-based production environments.
• Maintains network quality, minimize customer outages and communicate technical issues and solutions in daily shift reports and pass-down meetings.
• Tunes and trouble-shoots various types of IP and fiber decoders/encoders.
• Insures a clean and dust free environment in all technical areas. Maintains the integrity of the system wiring and documentation.
• Coordinates and supports internally and externally run company broadcast events. Provides assistance in network planning, engineering, architecture and the development of technical standards for video over IP.
• Provides basic resolution for routine network problems, coordination of support of end user problems, occasionally direct end user support for executives.
• Contributes to projects supporting the implementation, operations and management of the real time, network-computing infrastructure.
• Installs and repairs broadcast operations equipment as needed.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Qualifications

• Strong background in IT systems administration or engineering, particularly with macOS and Linux.
• Experience with backend systems in media or production environments.
• Experience with JAMF or similar Apple device management tools preferred; ability to support and manage macOS and iOS devices in an enterprise environment.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Degree in Computer Science, Information Technology, or a related field is preferred.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.