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Technical Support Engineer

We invite all curious and hardworking individuals with a passion for learning, aptitude for helping others, and desire to improve oneself while gaining experience in the industry.

Qualifications:
  • Bachelor’s degree in Electrical / Electronics / Instrumentation / Computer Science Engineering or equivalent combination of education and technical experience.
  • Strong interpersonal skills with an ability to work and communicate effectively with plant engineers, external vendors, operators and management to manage projects and assignments, whether virtually or in-person.
  • Thorough knowledge of process instrumentation and control systems.
  • Ability to troubleshoot control systems from the field element up through operator interfaces and databases.
  • Hands-on experience with PLC, HMI, and SCADA systems (preferred, but not necessary)
  • Experience in biotech/pharma, water, wastewater, medical device, or the food industry (preferred, but not necessary)
  • Experience in either a consulting engineering firm or operating engineering environment (preferred, but not necessary)
  • English required and Chinese language preferred

Responsibilities:
  • Design, configuration, integration, and implementation of process control solutions for various industries
  • Develop scope of supply documentation
  • Develop user requirement specifications
  • Develop software and hardware design specifications
  • Design, program, implement, test and document process control applications
  • Develop control system validation/testing protocols
  • Specify and purchase Siemens/Rockwell components, drives, and other electrical components and equipment
  • Install, test, and start-up control systems on-site
  • 25% travel (depending on Covid19 restrictions)