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Client Service Technology , Winter Intern - Metro Area

Vialto Partners
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As a Client Facing Technology Intern, you will define integration and reporting requirements, work with systems and data to transform, integrate, and report on mobility information, and provide technology solutions that streamline processes. Your contributions will ensure Vialto delivers comprehensive reporting and integration capabilities.

Key Responsibilities:

  • Collaborate with clients to understand their technical integration requirements and reporting needs.
  • Design and implement tailored technical solutions to integrate client systems with Vialto platforms.
  • Develop and maintain data pipelines and ETL (Extract, Transform, Load) processes for accurate data flow.
  • Create and customize reports and dashboards to deliver actionable insights to clients.
  • Conduct testing and troubleshooting to ensure the reliability and efficiency of integrations.
  • Work alongside cross-functional teams, including developers and project managers, to deliver integrated solutions on time.

Preferred Knowledge and Skills:

  • Technical Proficiency: Experience with Tableau, data analysis tools (e.g., Excel, SQL), and Power BI.
  • Communication Skills: Strong verbal and written communication abilities to interact effectively with clients and team members.
  • Problem-Solving Skills: Ability to identify issues and develop effective solutions quickly.
  • Customer Service Orientation: A proactive approach to meeting client needs and ensuring satisfaction.
  • Attention to Detail: Precision in handling client requests and managing data.
  • Time Management: Ability to prioritize tasks and manage multiple responsibilities effectively.
  • Collaboration: Skills in working well within teams and contributing to group efforts.
  • Adaptability: Flexibility to learn new tools and adapt to changing client requirements.
  • Analytical Skills: Ability to analyze data and generate insights that can improve client service processes.
  • Basic Project Management: Understanding of project management principles to assist with task coordination and follow-up.

Preferred Education:

Degree or pursuing a degree in Information Technology, Management Information Systems (MIS), Data Science, Data Analytics, Software Engineering, or Systems Engineering.

Additional Information:

  • Location: 
    • Vialto Partners Office: Stamford, CT 700 Canal Street office Stamford CT, 06902 
    • Vialto Partners Office: New York, NY, 545 Madison Ave, Suite 1400 New York, NY 10022 
  • Hybrid - Minimum of 2 days in the office
  • Internship Duration: January 13, 2025 – April 18, 2025 (Winter Internship)
  • Compensation Range: $23.56 - $30.10/hour (Based on education, geographic location, and market data)​

Vialto Partners is committed to delivering innovative technology solutions that enhance client experiences and operational efficiency. We are seeking a motivated Client Facing Technology Intern to join our team and play a pivotal role in integrating technology solutions for our clients.

We are an equal opportunity employer and do not discriminate based on any legally protected status.

Please note that AI is used as part of the application process.

If you are passionate about technology and eager to contribute to a dynamic team, we encourage you to apply!