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Business Process Analyst 1 (250001B7)

 

Organization: Opportunities for Ohioans with Disabilities

Agency Contact Name and Information: Hodan Ahmed, OOD.TalentAcquisition@ood.ohio.gov

Unposting Date: Feb 27, 2025, 11:59:00 PM

Work Location: 150 OOD Cmplx 

150 East Campus View Boulevard 

 Columbus 43235-4604

Primary Location: United States of America-OHIO-Franklin County-Columbus

 Compensation: $32.08/hour (unless required by legislation)

Schedule: Full-time

Work Hours: 8:00AM - 5:00PM M-F

Classified Indicator: Classified

Union: OCSEA

 

Primary Job Skill: Information Technology

Technical Skills: Data Visualization, Technical Documentation, Testing Procedures, Research

Professional Skills: Analyzation, Attention to Detail, Collaboration, Customer Focus, Managing Meetings

Primary Technology: Not Applicable

 Agency Overview

 

Opportunities for Ohioans with Disabilities (OOD) empowers Ohioans with disabilities through employment, disability determinations, and independence. Our agency works with partners in businesses, education, and non-profit organizations to facilitate customized employment plans for Ohioans with disabilities; helps Ohio companies recruit and retain employees with disabilities; and is the sole agency determining medical and vocational Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs in Ohio. We help connect the people of Ohio who have disabilities with the resources, support, and opportunities that fit their unique needs, abilities, and interests so that they can find and retain meaningful employment. To learn more about what we do, please visit our website at ood.ohio.gov.

Follow us on social media @OhioOOD!

 

Job Description

Business Process Analyst 1 Position Overview

Opportunities for Ohioans with Disabilities is seeking a Business Process Analyst 1. This person will play an important role in identifying, documenting, and analyzing business requirements for the implementation of IT solutions. This position serves as a liaison between various stakeholders, including IT, business staff, and internal/external customers, ensuring effective communication and the successful delivery of projects.

 
In addition to the above responsibilities, you will also be tasked with creating process visualizations and other documents to aid in IT projects and effectively communicate solutions to stakeholders. This includes documenting current and proposed business processes using data visualization software, generating detailed documentation of business requirements and processes, and creating reports and presentations for stakeholders.

 
If you are a detail-oriented, analytical, and customer-focused professional with a passion for business analysis and IT project management, we encourage you to apply!

 

Business Process Analyst 1 Duties:

  • Facilitate requirement gathering sessions and other meetings with stakeholders to discuss and document business requirements, desired   features, objectives, and acceptance criteria
  • Manage stakeholder expectations and ensure successful communication between project team members
  • Conduct research and provide consultation on solutions to address business requirements
  • Evaluate proposed and existing processes for inefficiencies and offer solutions to customers
  • Provide project planning and coordination for IT projects
  • Lead demonstration meetings to showcase proposed solutions and confirm requirements are me
  • Obtain customer documentation to ensure all requirements have been fulfilled before pushing solutions to production

A Successful Business Process Analyst 1 Has:

  • Strong verbal and written communication skills to develop reports, present findings, and interact with diverse stakeholders
  • Proficiency in using task management, data visualization, and other relevant software
  • Analytical and problem-solving skills to evaluate processes, identify inefficiencies, and recommend improvements
  • Proficiency in using reporting software, spreadsheets, and other office technologies
  • Ability to analyze data, identify problems, and recommend solutions
  • Excellent numerical and analytical skills

Division of Information Technology

The Division of Information Technology (IT) supports OOD's mission by engaging with our partners to provide solutions that solve business needs. Our services include strategic planning, project management, business requirements gathering, development, quality assurance testing, help desk support, security, database design and implementation, systems support and operations.

Applications and Selections

Please ensure your online application and work experience clearly indicates how you meet minimum qualifications (MQs). Applications that fail to demonstrate how they meet minimum qualifications will not be considered. If you meet the MQs through education, transcripts are required for consideration by attaching directly on the Additional Attachments section of the application (Step 7) or via email to OOD.TalentAcquisition@ood.ohio.gov.

“See resume” is not a substitution for completing work experience and/or supplemental questions. Answers to the supplemental questions must also be supported by the work experience/education sections of the application. If "See Resume" is used in place of work experience, your application may not be considered.

Applicants can check their application status and all vacancy-related email correspondence on “My Jobpage.” On the Careers.Ohio.Gov job search webpage, once signed in the link to My Jobpage is displayed under the TeamOhio logo. Applicants who require technical assistance (e.g., issues logging in or other system-related issues) should contact careers@ohio.gov. 

This position shall be filled in accordance with the provisions of the OCSEA  Collective Bargaining Agreement. The selection process consists of an online assessment and a remote structured interview. All communications are sent via email. Candidates should make sure their account contains an email address that is checked regularly including checking junk and/or spam.

Background Check

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration. 

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

36 months' combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or completion of associate core program in computer science or information systems and 18 months' combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or completion of undergraduate core program in computer science, information systems, or business administration and 12 months' combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or equivalent of education and/or experience per Minimum Class Qualifications noted above.

Job Skills: Information Technology, Data Visualization, Research, Technical Documentation, Testing Procedures, Analyzation, Attention to Detail, Collaboration, Customer Focus, Managing Meetings

Primary Technology: Task Management Software
Secondary Technology: Data Visualization Software


 

Supplemental Information

Equal Employment Opportunity (EEO) Statement

Opportunities for Ohioans with Disabilities is an Equal Employment Opportunity employer and is amongst the top-ranked state agencies implementing inclusive and accessible planning and programming into businesses operations and services. We strive to hire, sustain, and promote a workforce that not only embraces this mission but is also reflective of the Ohioans we serve.

If you require an accommodation based on a disability for any step of the selection process, please contact OOD.OandA@ood.ohio.gov so proper arrangements can be made. 

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.